Frequently Asked Questions
Cardaddy’s FAQ’s
You have questions.We have answers.
Your whole appointment should take less than 30 minutes:
(1)
We arrive at your chosen location (it doesn’t have to be your home)
(2)
We appraise your car
(3)
We go over your car’s paperwork to ensure it’s accurate
(4)
We transfer the agreed funds directly into your bank account
(5)
We drive off in the car, and you get on with your day!
We calculate your valuation using realtime analyses of trade and retail prices in the used car market. We strive to secure you the most competitive price possible on the day. But if you’ve received a higher valuation elsewhere, we’ll do what we can to beat it.
No, we don’t charge any extra fees. Home collection and instant payment are part of the Cardaddys service. The price you see online is what you’ll pay.
Yep! Home collection is part of the Cardaddys service. And we’ll make sure the funds have landed in your bank account before we leave with your car.
Yes. Just remember, if you’d like to keep your registration you’ll need to contact the DVLA to organise the plate transfer before selling.
As long as you have over a month left, you can contact the DVLA to claim any tax left on your car directly back from them.
You’ll need the following materials ready for your appointment:
(1)
V5 logbook
(2)
Service history book or documentation
(3)
Handbook
(4)
Spare key
(5)
Locking wheel nuts
(6)
ID (passport or driving license)
(7)
A letter from your finance company confirming the settlement figure (if there’s outstanding finance on the car)
(8)
Bank account details so we can pay you then and there! If you’re selling the car on the behalf of the registered keeper, we will need their ID as well as yours, and of course their bank details.
Yes, as long as you have written authorisation from the registered keeper confirming that you may sell the car on their behalf. Just remember that we’ll need their ID on the day as well as yours.
No. To keep our team safe and comply with money laundering regulations, we only pay via instant bank transfer.
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